About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services:  Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

The Reablement Coordinator manages referrals, coordinates programme delivery across services, supports and monitors participant progress throughout the reablement cycle, including caregiver training. This role aims to sustain long term independence and prevention of hospital admission of seniors. He/she will also provide operational and administrative support, including scheduling, documentation, InterRAI assessments, and data tracking for programme monitoring and reporting.

Key Responsibilities: 

1) Programme delivery

• Work closely with occupational therapist (OT) to screen and triage referrals from various referral sources.

• Conduct functional screening, assessment and outcome measures, including InterRAI

• Monitor programme progress, recruitment numbers, and track milestones against the proposed timeline.

• Manage participant referrals and coordinate programme delivery across services, including working with service staff  to ensure seamless care transitions.

• Deliver community integration interventions relating to the goals of the participants as prescribed by the OT

• Monitor participant progress throughout the reablement cycle and support caregiver training and reinforcement.

• Support transition to the next care service to ensure a warm handshake and smooth transition.

• Where required conduct home visits with OT or independently for follow ups.

2) Care coordination

• Coordinate meetings with service staff and other stakeholders including caregivers

• Organise case discussion and conference between client, caregiver and care team

• Conduct regular review of intervention and progress of clients in existing services.

3) Data collection, Reporting and administrative duties

• Manage programme documentation, including scheduling and coordination of case discussion and multidisciplinary meetings with other stakeholders, including clients and caregivers. 

• Maintain accurate data tracking for programme monitoring, evaluation and reporting.

• Support other data collection such as post programme satisfaction survey, process survey to  evaluate programme effectiveness.

• Any other duties as assigned by occupational therapist and reporting officer. 
  
  

Key Deliverables:

• Timely completion of screening and assessments

• Maintain 100% compliance in documentation and outcome tracking through the reablement cycle.

• Ensure all clinical matters, risk incidents are escalated and reported promptly to OT/Service staff.

Qualification

Requirements: 

• At least 3 years of experience in community care working with seniors

• Excellent communication and problem solving skills

• Basic proficiency in digital tools such as Google Suite applications

• Be able to communicate in local dialects

• Willing to travel to different locations within the assigned region

Qualifications:

• Certification in healthcare related courses such as Rehabilitation, Nursing, or Social Care