About Us
NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.
Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.
For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine
Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home
Job Description
You will be supporting the Workforce Transformation project which involves redesigning the care and operating models. The project aims to remove labour intensive, low-value manual work and elevate local staff into higher-value, strategic care roles.
You will support the project's daily operation, coordinating across business units and departments. You will also be involved in the strategic consulting processes with exposure to organizational design, technology enablement, and change management.
Job Responsibilities
Project Coordination & Stakeholder management:
- Liaise between the core project team and stakeholders (business units and corporate functions)
- Coordinate, schedule, and support project milestones, including leadership visioning workshops, focus group discussions, and validation sessions.
- Assist in tracking project stage-gates, managing data/documentation requests, and ensuring deliverables remain on schedule.
- Prepare workshop materials, meeting minutes, and executive summaries for the various meetings
Strategic Support:
- Shadow consultants during interview sessions and identify operational bottlenecks.
- Assist the team in initiative prioritisation
- Conduct secondary research on best practices for implementing automation in community care
- Assist the team in compiling data to draft funding/grant applications.
- May require to perform additional duties as requested
Qualifications
- Good written and verbal communication
- Good interpersonal skills
- Detailed oriented with strong organizational skills
- Familiar with Google Workspace
- Positive attitude and willingness to learn