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Programme Manager (2 Years Contract) in Singapore at NTUC Health

Date Posted: 8/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Singapore
  • Job Type:
  • Date Posted:
    8/29/2018

Job Description

Incumbent is responsible for overall supervision of the Braddell Height Assisted Living Project (BHALP) operations in the area of revenue, quality service, customer care standards and profitability. Focus must be maintained on good customer experience, good people and business practices to achieve the results of the project.

Take leadership responsibility in maximizing the Braddell Height Assisted Living Project (BHALP) in the areas of revenue, quality service, customer care standards and profitability.

Manage the operations with the purpose of achieving key customer targets and optimizing profits through customer acquisition

To accomplish this in the context of :

  • Customer Satisfaction
  • Good Business Practice
  • Good Customer Experience
  • Within The Policies and Procedures of NTUC Health

The function exists in an environment which is customer and revenue driven and where customer satisfaction is of primary importance. This position has to meet the constant and often changing demands of the Company's strategic objectives.

Job Requirements

  • Able to communicate effectively
  • Possess initiative and seeks to improve continuously
  • Able to problem solve
  • A people’s person focused on team work and team leadership
  • Able to delegate and follow-up effectively
  • Customer focused
  • Has high work standards
  • Good planning and organizing skills
  • Effective negotiator and works towards Win Win
  • Able to manage change

 

ONLY SHORTLISTED CANDIDATE WILL BE NOTIFIED