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Senior Manager, Operations - Geylang East in Geylang East at NTUC Health

Date Posted: 8/3/2018

Job Snapshot

Job Description

The incumbent shall lead the Operations Department to drive operational excellence in the Nursing Home.  This include ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety and environmental requirements; as well as implementing measures to ensure that the physical integrity of the building structure, its appearance and optimal functions meet the necessary standards.

  • Lead and manage the Operations team in ensuring the smooth delivery of the facilities, laundry, housekeeping, fire command centre and transportation services in the nursing home.
  • Plan, communicate and implement policies, as well as ensure procedures meet operational excellence.
  • Manage and oversee the development of the nursing home in collaboration with health authorities and agencies.
  • Engage and ensure service delivery of contracted vendors and services providers to meet business and operational requirements.
  • Assess and submit both ongoing and emergent request for the maintenance of environmental services and equipment of the Home.
  • Ensure that adequate measures are taken to maintain and upkeep the building and environment so as to protect the health and safety of all residents and staff in the nursing home.
  • Manage and oversee the department's budgets and expenditures.
  • Involve in budget planning and work with other departments to monitor expenses allocated.
  • Assist in the development of new nursing homes, such as acquiring equipment, as well as involve in costing and planning with the Centre Director.
  • Other duties as assigned.

Job Requirements

  • Degree in Business/Building/Facilities Management/Engineering
  • 5-8 years’ of relevant experience, of which 2 years in supervisory role
  • Excellent analytical and problem solving skills
  • Practical knowledge of Nursing Home’s operations would be an advantage
  • Good co-ordination, interpersonal and people management skills
  • Good communication skills